AI Consulting Services KG

Privacy Policy

Controller:


Artificial Intelligence Consulting Services KG, Erne-Seder-Gasse 8/1/406, 1030 Vienna (Email: office@ai-consulting-services.com).


Data Processing in the Context of this Website


If you contact us using the contact form provided on the website or the email address given in the imprint details, we will process your email address and other contact details you provide to us for the purpose of responding to your inquiry. Your voluntary disclosure of said contact data forms the legal basis for their processing. Your data will generally remain stored until your inquiry has been answered. For any further processing of your contact data for other purposes, see below under "Other data processing within the scope of Artificial Intelligence Consulting Services KG".


In addition, our web server collects logging data when the website is visited (including the user's IP address, date and time of access, browser type and information on the page or file accessed). We use this data exclusively for statistical purposes and to optimise the site. This data is not linked to other data or passed on to third parties. This website does neither use nor store cookies (text files) to collect information about visitors to the website.


Other Data Processing by Artificial Intelligence Consulting Services KG


1. Contact data of interested parties in our services or of existing customers which we receive on the occasion of enquiries via the contact form on this website, by e-mail, by telephone, by post or in the course of personal contact, we process firstly for the purpose of informing such interested parties and customers about our services and secondly for handling the necessary business communication with the customers.


2. For processing for the former purposes, depending on the communication channel, we rely on any consent given (regarding voice telephony, fax), on Section 174 para. 4 of the Telecommunications Act 2021 (regarding e-mail, SMS) or on our legitimate interest according to Art. 6 para. 1 point f of the General Data Protection Regulation (GDPR) (regarding postal dispatch). Processing for the latter purposes is carried out in fulfilment of the respective customer contract (Art. 6 para. 1 point b of the GDPR ).


3. Any consent given to receive information about our services by voice telephony or fax can be revoked at any time. A cancellation has no effect on the legality of the use of the data concerned up to this point in time. You can object to receiving information about our services by e-mail or text message at any time.


4. Prospective customer and customer data is updated primarily on the basis of direct feedback or change notices from prospective customers and customers themselves and, in exceptional cases, using publicly accessible information (such as professional or industry directories).


5. We only process operational or company-related information about our customers that goes beyond contact details (in particular regarding their personal processing or technical and organisational measures) if this information has been provided to us by the customers themselves or by third parties at their request and is necessary for the purpose of fulfilling the contract.


6. All data made available to us in the context of a prospective customer or customer relationship shall be processed by us confidentially and in accordance with appropriate data security measures. Disclosure of prospective customer or customer data by transfer to third parties shall only take place for the fulfilment of legal obligations in the field of tax and duties and only to the extent necessary for this purpose (invoice or payment data). If necessary, such data may also be provided to service providers (such as accountants, tax consultants) and - in the event of a legal dispute - to the company's own legal representative and the competent judicial authority.


7. Personal data of interested parties or customers will be deleted as soon as they are no longer required for the fulfilment of the purposes stated in point 1 (especially in the event of permanent termination of the customer relationship) and the deletion does not conflict with any statutory retention obligations or any legal disputes relating thereto (see point 8). Subject to the latter two cases, the data will also be deleted immediately at the request of an interested party or customer.


8. If an interested party or customer only objects to the processing of individual categories of data relating to them (e.g. SMS, e-mail address) for the purpose of direct information about our services or if they revoke their consent to a specific form of direct information for such purposes, this will be complied with immediately by limiting the processing accordingly. The interested party or customer will be informed immediately of the measure taken.


9 It should be noted that the personal data of interested parties or customers that are included in business correspondence are subject to a 7-year statutory retention period, starting at the end of the calendar year in which a business letter was sent or received. The same applies to accounting documents. Retention beyond this period may be necessary if they are relevant to pending court or (tax) authority proceedings in which we are a party. There is also no obligation to delete data that is required for the assertion, exercise or defence of legal claims against interested parties or customers.


10. Interested parties and customers have the right to information about the personal data concerning them that is currently being processed by us, as well as - if applicable in individual cases - to the correction of incorrect data, to the restriction of processing or to the deletion of unlawfully processed data, upon proof of their identity in a suitable form. In the event of a breach of the aforementioned rights, you have the right to lodge a complaint both with the data protection authority (https://www.dsb.gv.at/) and to bring an action before the Vienna Regional Court for Civil Matters or before the regional court for civil matters with jurisdiction for your place of residence.